TERMS AND CONDITIONS
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
PRIVACY POLICY
At EmperorsRobes.ie we are committed to protecting and respecting the privacy or all our customers and visitors.
The information collected from customers when signing up is used for billing and administration purposes only and will be kept confidential. Contact information collected will be contact details and payment information (credit or debit card). None of which will be passed onto third parties.
When visitors use the website, information such as the ISP’s domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site.
Any personal information contained within customer’s websites and online shops is their own responsibility. We have taken security measures to ensure that our customers are protected against loss, alteration or misuse.
Customers are responsible for ensuring that only authorised personnel access their accounts.
LIMITATION OF LIABILITY
Emperors Robes shall not be liable for any damages, including special or consequential damages, that result from the use of, or the inability to use, the materials on this site or the performance of the products.
WARRANTY DISCLAIMER
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible according to applicable law, Emperors Robes disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Emperors Robes does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Emperors Robes do not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
COPYRIGHT
The content in this site, including but not limited to text, graphics or code, is copyrighted as a collective work under Irish and European copyright laws. It is the property of Emperors Robes. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Emperors Robes or purchasing Emperors Robes products. End-users may, solely for their own non-commercial use, or to place an order with Emperors Robes or to purchase Emperors Robes products, display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Emperors Robes. End users also agree not to change or delete any proprietary notices from materials downloaded from the site.
TYPOGRAPHICAL ERRORS
In the event that a Emperors Robes product is mistakenly listed at an incorrect price, Emperors Robes reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Emperors Robes reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Emperors Robes shall issue a credit to your credit card account in the amount of the incorrect price.
DELIVERY TIMES
The estimated delivery for shipments within the Republic of Ireland is 5 – 10 business days. The estimated delivery for international shipments is 12 – 15 business days. Whilst we make every effort to provide you with your items within the specified time, there may be a delay on certain items. If you have any questions, don’t hesitate to contact us
RETURNS POLICY
You may return any item within 28 days in its original condition for a refund of the price you paid for the item. For your protection we recommend that you use a recorded delivery service as Emperors Robes cannot be held responsible for goods not received by Emperors Robes. If you require an exchange, please include written details on the replacement item required.
Returns should be sent by REGISTERED POST ONLY – no responsibility will be taken for goods lost in transit
Please ship the item to the following address:
Roz Jellett, Castlecomer Craft Yard, Co. Kilkenny, R95 HY7X, Ireland
[email protected]
+353 087 925 7575
Please note the following conditions to this returns policy:
- Items that have been customised, cannot be exchanged or refunded unless the product or material is faulty.
- All return and re-shipping charges are the Customer’s liability.
- We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.
TERM; TERMINATION
The terms and conditions, or any part of them, may be terminated by Emperors Robes without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
NOTICE
Emperors Robes may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Emperors Robes.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Emperors Robes employee or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
PARTICIPATION DISCLAIMER
Emperors Robes does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Emperors Robes is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Emperors Robes reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Emperors Robes in its sole discretion.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Emperors Robes, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable solicitors’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, Emperors Robes may link to sites operated by third parties. However, even if the third party is affiliated with Emperors Robes, Emperors Robes has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Emperors Robes. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Emperors Robes seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).